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An estate agent is a property professional who specialises in helping people buy, sell, let and rent homes. They act as intermediaries between buyers and sellers, providing valuable knowledge about the local housing market, property values, and the complexities of real estate transactions. Estate agents typically handle a variety of tasks, including listing properties for sale, marketing them to potential buyers, conducting viewings, negotiating offers, and handling the paperwork associated with the sale. They must have strong interpersonal and communication skills, as well as a deep understanding of the real estate industry.
Lettings involves helping landlords and assisting tenants in finding suitable rental properties. Lettings agents typically handle the entire rental process, from marketing properties to conducting viewings, negotiating rent, drawing up tenancy agreements, and managing maintenance issues throughout the tenancy. They must have excellent communication and interpersonal skills, as well as a thorough understanding of landlord and tenant legislation.