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Operations managers are responsible for the efficient and effective day-to-day running of a business. They oversee all aspects of operations, including planning, organising, and improving processes, managing teams, controlling costs, ensuring quality, and maintaining safety standards. They play a crucial role in driving productivity, streamlining workflows, and identifying opportunities for improvement to enhance overall business performance.
A real estate or lettings administrator plays a crucial role in supporting the smooth running of an estate agency. Their responsibilities encompass a wide range of administrative tasks related to both property sales and lettings.
In the realm of lettings, administrators often handle the preparation of tenancy agreements, conduct reference checks on prospective tenants, arrange viewings and inventories, and manage deposit registrations. They also provide support to landlords and tenants throughout the tenancy, addressing queries and resolving issues.
On the sales side, administrators may assist with property marketing materials, manage viewings schedules, and coordinate with solicitors on legal matters. They also maintain accurate records and ensure compliance with relevant regulations.
Overall, a real estate and lettings administrator is a vital member of the team, contributing to the efficiency and success of the agency's operations.